We gladly accept returns of unused or defective merchandise within 30 days of receipt for exchange or refund. Returned merchandise should include our vendor packaging and be in the same condition as when received. Used merchandise cannot be returned unless defective.
Quality is not just a concept for us, it is a core value of our company.
We strive to offer organic, raw, 100% pure, non-GMO, and vegan Superfoods that are dried at low temperatures to preserve the vitamins, enzymes, and nutrients. All of our powders are tested through independent labs to ensure safe (or non-present) levels of chemicals, antigens, heavy metals, and micro-biological contaminants.
All of our Superfood powders are stored and packaged in a climate-controlled facility that is kept below room temperature and free of all moisture. We make an effort to keep all computers and electronic equipment away and out of our warehouse where products are stored. We do not allow any direct sunlight to touch the powders. We purchase our powders in smaller quantities so that we can turn them over more quickly, thus keeping our powders as fresh as possible.
Packaging does make a difference! We package our Superfood powders in all-natural brown “kraft” bags, each with a resealable zipper across the top. Each bag has a thin metal lining, which serves as a very effective barrier to light, oxygen, odors, flavors, moisture, and bacteria.
While printed plastic bags with clear windows may look beautiful, studies have shown that the toxins contained in the plastic are absorbed by food that is in direct contact with the plastic. Foods that are raw and all-natural, like Superfood powders, are even more susceptible to this type of contamination than processed foods.