Protection of your personal data, and maintaining your privacy, is your right and our responsibility. We take this matter very seriously, which is why we use not one, but several measures to ensure an absolutely safe shopping experience. You can shop in confidence knowing that SunburstSuperfoods.com is taking many precautions to help keep your personal information secure.
PCI Compliance (Payment Card Industry Data Security Standards)
The major credit card issuers created PCI (Payment Card Industry) compliance standards to protect personal information and ensure security when transactions are processed using a payment card.
Bright Earth is careful to comply with these strict security standards. In order to be fully compliant, Bright Earth conforms to the following six CPI requirements:
- Build and maintain a secure network
- Protect cardholder data
- Maintain a vulnerability management program
- Implement strong access control measures
- Regularly monitor and test networks
- Maintain an information security policy
Encryption Security and SSL
Our secure server utilizes advanced data encryption to protect your privacy. When you submit your order, your personal information is encrypted to help prevent others from intercepting this data. All online transactions through our website are secured with industry-standard 2048 bit SSL encryption. This means that when you enter your credit card number into our shopping cart and you press the purchase button, your information goes through a highly secure encryption process which prevents any person on the Internet from seeing your information. Within just a few seconds, it reaches our credit card authorization server and is quickly authorized without any human intervention. As surprising as it may seem, this process is considerably safer than giving your credit card to a waiter at a restaurant.
Secure Credit Card Processing Using Authorize.Net
We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing.
We Do Not Save Your Credit Card Number
We never save your credit card number. Once you submit your order, your credit card number is simply passed along, via secure, SSL encryption, to the credit card processor's secure processors. While some customers might prefer the convenience of not having to re-enter their credit card number, for maximum security we have confirmed to the PCI preferred practice of not saving this sensitive data.
Calling in Your Credit Card Numbers
If you still feel uncomfortable about entering your credit card information online, we would be more than happy to process your order over the phone. Simply call us at 800-228-4436 and one of our sales associates can assist you.
We collect no personally identifying information from or about visitors which is not specifically and knowingly provided by those visitors.
- We collect information for the following purpose(s) only:
- Completing or supporting an order
- Enabling you to checkout more quickly on future visit
Contacting you to promote our site or products Collecting your information when you order allows us to process and mail your order to the address you provide. We will email you an order confirmation and a shipping confirmation.
We may also use your email address to send you an email announcement about our special offers or new products. You may opt out of further mailings through an automatic unsubscribe option on every email.
Access to Customer Information
Access to the information you provide us is available only to you and to Bright Earth. Our credit card processing company accesses your information only when processing a credit card transaction.
We do not save your credit card number.
We do not make your information available to any third party to use in any other way. We will not, share, rent or sell your personal information to anyone.
We allow you access to all of your collected information to review or change your information at any time.
If you believe that our website has collected incorrect information or if you would like to dispute any information or have your information removed altogether, please contact us.
We use data collection files called ''cookies'' on certain pages. ''Cookies'' are small, harmless files temporarily placed on your computer that enable our shopping cart to work properly. Most cookies are ''session cookies,'' meaning that they are automatically deleted from your computer at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain shopping cart features.
Like most web sites we log files to collect internet protocol (IP) addresses, browser type, internet service provider (ISP), referring and exit pages, platform type, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. This information is used for our own internal tracking, statistical and analytical purposes and is in no way linked to personally identifiable information.
If you have any questions about our Privacy and Security Policy, please feel free to contact us.
Quality is not just a concept for us, it is a core value of our company.
We strive to offer organic, raw, 100% pure, non-GMO, and vegan Superfoods that are dried at low temperatures to preserve the vitamins, enzymes, and nutrients. All of our powders are tested through independent labs to ensure safe (or non-present) levels of chemicals, antigens, heavy metals, and micro-biological contaminants.
All of our Superfood powders are stored and packaged in a climate-controlled facility that is kept below room temperature and free of all moisture. We make an effort to keep all computers and electronic equipment away and out of our warehouse where products are stored. We do not allow any direct sunlight to touch the powders. We purchase our powders in smaller quantities so that we can turn them over more quickly, thus keeping our powders as fresh as possible.
Packaging does make a difference! We package our Superfood powders in all-natural brown “kraft” bags, each with a resealable zipper across the top. Each bag has a thin metal lining, which serves as a very effective barrier to light, oxygen, odors, flavors, moisture, and bacteria.
While printed plastic bags with clear windows may look beautiful, studies have shown that the toxins contained in the plastic are absorbed by food that is in direct contact with the plastic. Foods that are raw and all-natural, like Superfood powders, are even more susceptible to this type of contamination than processed foods.
We will gladly accept any unused or defective merchandise within 30 days for exchange or refund. Returned merchandise must include vendor packaging and be in the same condition as when it was received. Used merchandise can not be returned unless defective.
If you have any questions about the quality of our products, or any suggestions for how we can improve our quality, please contact us. Your satisfaction and continued support is very important to us.