- When will my order ship?
Orders typically ship between 2 to 10 business days. Please factor in processing and shipping times when reordering products to avoid running out. Bulk orders may take an additional 2 - 7 days to ship. If you have questions about the status of your order, please contact customer support
- Can I change the billing or shipping address on my order?
Customers do not have the ability to update billing or shipping details once the order has been submitted. If you need to update or change your address, please contact customer support as quickly as possible to avoid shipping complications and additional fees for an order redirect.
- How can I pay for my order?
Orders can be paid by credit/debit card or check. If you are retail customer looking to pay with a check, please contact customer support to arrange the details.
Wholesale customers may pay with credit/debit card or net terms depending on the account type. Please select your prefered payment method during checkout. If you would like to pay for a previous invoice using your online account, you may do so by clicking here and clicking on the order you would like to pay for.
Please make all checks out to Bright Earth Foods and send to:
Bright Earth Foods
PO Box 3299
Ashland, OR 97520 - Bulk Orders
Bulk orders may take an additional 2 - 7 days to ship.
